No hosted parallelism has been purchased or granted Azure DevOps

Microsoft has changed the policy to allow the free tier of a hosted agent pools for public and private projects of newly created DevOps organizations by citing the reason that many are abusing this feature by sending a huge amount of traffic on these hosted agents pools. Due to this reason, many are getting the following error during the build pipeline.

No hosted parallelism has been purchased or granted. To request a free parallelism grant, please reach out to azpipelines-freetier@microsoft.com with your name and organization name.


The sudden change is causing lots of trouble for those who have been using the feature for a long time, particularly those who are community contributors (public speakers, bloggers etc.). Obviously, many users across the world disagree with the change and restriction.

How to get a free parallelism grant?

Microsoft comes with the some temporary alternative approach until the automate is implemented to grant the permission for those users who requires the free hosted agent pools. 

Now users needs to be drop the email to get the free tier access based on the project visibility types which is explained below

Private Project

To get the free tier access of Microsoft hosted agent pools for private projects, send the email to azpipelines-freetier@microsoft.com with the following details.

  • Your Name
  • Microsoft azure DevOps organization name (dev.azure.com/yourorganization)

Public Project

To get the free tier access of Microsoft hosted agent pools for public projects, send the email to azpipelines-ossgrant@microsoft.com with the following details.
  • Your Name
  • Microsoft azure DevOps organization name (dev.azure.com/yourorganization)
  • Link of the repositories you want to build
  • Short description of your project.

How soon will I get the free grant after the email?

There is not a standard timeline for approval which someone can predict approval in days, but by considering the mass requests and manual approval process we can consider the timeline of 7 to 15 working days from your email.

You can get the more details using the following link.

Summary 

I hope you came to know the root cause of the issue, and some of you got help on how to get the free grant. If you have any doubts, then please send using the comment box.

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